CLARKSVILLE, IN (August 24, 2021) – Residents in the Town of Clarksville can expect to see some changes in the coming days at the mailbox. As of August 2021, the Town of Clarksville Wastewater Department will be transitioning to letter billing rather than the traditional postcard sized bills residents are accustomed to.

Wastewater officials say letter billing will allow them to include more information for customers about the wastewater department, as well as any service changes. Some residents also complained that the postcard bills were too small and easy to lose, so the larger formatted bills will make it easier for those residents. One other change to note is the ending of the department’s “pink sheet” mailings. In the past if an account was more than 30 days overdue, residents would receive a pink letter notifying them that a lien would be placed on their property if they do not settle their account. If those notices are required, they will now be included in red print on the letter bills. An example of the new bills can be found below.

Wastewater bills are mailed out between the 25th and 31st of each month and payments are due to the Wastewater Billing Office on the 15th day of the following month. Payments may be by cash, check, credit card, or money order, or sewer customers may opt to enroll in electronic funds transfer. If a bill is unpaid after the 15th day of the month, a 10% penalty applies as prescribed in Indiana Code 36-9-23-31.

Wastewater bills may be paid online by Clicking Here. Residents with questions or concerns may contact the billing office at 812-282-0441.