Duke Energy Offers Flexible Payment Options to Help Customers Manage Higher Cooling Costs

Duke Energy Offers Flexible Payment Options to Help Customers Manage Higher Cooling Costs

CLARKSVILLE, IN (August 3, 2022) – With sky-high temperatures hitting southern Indiana this Summer, residents are feeling the weight of higher energy costs.  Duke Energy is hoping to provide some relief by offering a variety of flexible payment arrangements and programs to help customers manage their bills.

Budget Billing – Duke Energy’s Budget Billing lets customers pay a predictable amount every month to better manage their budget. The amount is periodically reviewed and adjusted to avoid large settle-ups. Learn more about Budget Billing.

Pick Your Due Date – With Pick Your Due Date, customers can choose the date they want their Duke Energy bill to be due each month. Pick Your Due Date can give customers even more control over their energy bills. Learn more.

Usage Alerts – Customers can sign up to receive usage alerts through email and/or text halfway through their billing cycle, well before their bill arrives, with their current usage amount and a projection of what their final monthly bill could be. Customers can also set budget alerts, so they know when their bill reaches a specific dollar amount of their choosing, allowing them to adjust their usage and help save money on their bill.

Installment Plans – Installment plans give customers more flexibility to pay a past-due balance over a longer period. Customers can request a few extra days or restructure the past-due balance into a monthly payment plan. Customers should contact Duke Energy Indiana to discuss options available to them by calling 800.521.2232 or visit duke-energy.com/sign-in.